Linguistic Communication Challenges Encountered by Tourists Visiting Musanze District 12+

📖 Research Paper (undergraduate) from the year 2014 in the subject African Studies, grade: 16, INES Ruhengeri Institute of Applied Science (INSTITUTE OF APPLIED LINGUISTICS), course: Languages and applied linguistics, language: English, abstract: At the end of his languages and applied linguistics studies, the researcher decides to carry out the research about Linguistic communication challenges encountered by tourist visiting Musanze District under the case study of VNP Area, with the aim of making an assessment of linguistic skills and the level of customers' satisfaction in Tourism and hospitality industry. This goal was achieved under the following objectives: To identify linguistic communication challenges encountered by tourists when they are being offered Tourism and hospitality services, To identify the effects of linguistic communication challenges on Tourism and hospitality, To suggest promising solutions to address linguistic communication challenges identified in Tourism and hospitality. As far as hypotheses are concerned the researcher assumed firstly that since Rwanda, a multilingual country with a single and common mother tongue, Tourists are likely to encounter linguistic communication challenges. Secondly, unsatisfied tourists classify Rwanda as a tourists' nonattractive area and thirdly, training by competent language professionals is one of the strategies to address language problem. The population of this research is a set of 165 Tourists who were pu...