📖 The goal of This book is to describe how you can adoptthe results of solid performance research and turn it intopractical, and cost-beneficial performance results for yourorganization.A review of this book by Dr. Brenda Sugrue (currentlyDirector of Instructional Systems for Ford MotorCompany-formerly a training manager for IBM anda professor at the University of Iowa) described it in thefollowing way:This book is all you need to understand the process ofperformance improvement in organizations, and the"active ingredients" that impact performance. The bookseparates the snake oil and fads from solutions that aresupported by research. It gives clear and research-basedguidelines for diagnosing the causes of performancegaps and selecting solutions for knowledge, motivation,and organizational problems. Case studies illustrate theapplication of the model and rules. In addition, the bookdescribes how to reliably and validly evaluate the effectsof performance solutions and identifies flaws in somecommon approaches to evaluation. The book answersthe kinds of "why" and "what if " questions that rarelyget addressed. It includes a powerful model of motivatedperformance that can be used to address any motivationalproblems. (It provides the reader with) the arguments andreferences to support organizational development andtraining practices and also the arguments and evidenceto abandon practices that have been shown to either beineffective or to do more harm than good...