📓 We are bold and we take our customers on a journey to utopia, a world where IT services just work. We speak about outcomes for our customers rather than technology as this is the language of 'as a service'. The best thing about Office 365 and Azure is that the conversations you have with your customers are no longer about technology itself but how you can help them become better businesses. Follow the advice in this book and maybe next year you will be collecting the Microsoft Worldwide Cloud Partner of the Year Award. Mitchell Feldman, CEO and Founder cloudamour, Microsoft Worldwide Cloud Partner of the Year 2014