Mary Jo Bitner: Полный список книг

Mary Jo Bitner: список всех книг (1)

Profiting from Services and Solutions. What Product-Centric Firms Need to Know - Valarie A. Zeithaml, Stephen W. Brown, Mary Jo Bitner

Profiting from Services and Solutions. What Product-Centric Firms Need to Know

Valarie A. Zeithaml, Stephen W. Brown, Mary Jo Bitner

2014